Politrack Immigration Advice Services (“Politrack”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website at politrack.co.uk, contact us, submit an enquiry or request a consultation.
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, together with other applicable UK data protection legislation.
- Who We Are
Politrack Immigration Advice Services
Website: https://politrack.co.uk/
Email: info@politrack.co.uk
Telephone: +44 7492 949614
Politrack Immigration Advice Services is responsible for the personal information processed through this website and in connection with our services.
- Information We Collect
We may collect information that you provide to us, including:
- Name
- Email address
- Telephone number
- Country of residence
- Details of your immigration enquiry
- Information provided when requesting a consultation
- Information contained in correspondence with us.
We may also collect limited technical information, such as IP address, browser type, device information and website usage information, where this is necessary for the operation, security or administration of our website.
Please avoid providing information that is not relevant to your enquiry.
- How We Use Your Information
We may use your information to:
- Respond to enquiries and consultation requests;
- Communicate with you about our services;
- Understand your circumstances and immigration requirements;
- Provide immigration advice and support where you instruct us;
- Administer and improve our website and services;
- Maintain appropriate business and client records;
- Protect the security of our website and systems; and
- Comply with legal, regulatory and professional obligations.
We will only use your personal information for purposes that are compatible with the purpose for which it was collected or where otherwise permitted by law.
- Lawful Basis for Processing
Depending on the circumstances, we may process your personal information where:
- You have given consent;
- Processing is necessary to take steps at your request before entering into a contract;
- Processing is necessary to perform a contract with you;
- Processing is necessary for our legitimate interests, provided those interests do not override your rights and freedoms; or
- Processing is necessary to comply with a legal or regulatory obligation.
Where we rely on consent, you may withdraw your consent at any time.
- Immigration Information and Sensitive Data
Immigration matters can sometimes involve information that is particularly private or legally protected, including information relating to family circumstances, nationality, health, criminal convictions or other personal circumstances.
Where we process such information, we will do so only where permitted by applicable data protection law and where an appropriate legal condition applies.
We will take appropriate measures to protect information provided to us in connection with an immigration matter.
- Website Contact Forms
Our WordPress website may provide contact and consultation enquiry forms.
When you submit a form, the information you provide may be:
- Stored within our website’s administrative system; and
- Sent to info@politrack.co.uk so that we can respond to your enquiry.
We use the information submitted through our forms solely for legitimate business and communication purposes connected with your enquiry or requested service.
- Email and Google Workspace
We use Google Workspace/Gmail for our business email services.
Website-generated emails may be transmitted through Google Workspace in order to deliver enquiries and other communications to us.
Our WordPress website also uses WP Mail SMTP to facilitate reliable delivery of website-generated emails.
- Google OAuth
WP Mail SMTP uses Google’s OAuth authentication system to securely connect our WordPress website with our authorised Google Workspace email account.
This connection allows the website to send authorised emails through our business email service.
Google OAuth is used for authentication and authorisation of this connection. It is not used by Politrack to access your personal Google account for unrelated purposes.
- Cookies
Our website may use cookies and similar technologies.
Some cookies are necessary for the website to operate, maintain security and provide requested functionality. Other cookies may be used for analytics or other non-essential purposes where appropriate consent is required.
You can manage or disable cookies through your browser settings and, where applicable, our website’s cookie controls.
Disabling certain cookies may affect some website functionality.
- Sharing Your Information
We may share personal information where reasonably necessary with trusted service providers that help us operate our website and business, including:
- Website hosting and technical service providers;
- WordPress-related service providers;
- Google Workspace/Gmail;
- WP Mail SMTP; and
- Professional advisers, regulators, public authorities or other organisations where required or permitted by law.
We do not sell your personal information.
Where third parties process information on our behalf, we take reasonable steps to ensure that appropriate data protection and security arrangements are in place.
- International Transfers
Some of the service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate measures required by applicable UK data protection law to protect that information.
- How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, taking account of our legal, regulatory, professional and business obligations.
Enquiry information that does not result in an ongoing client relationship may normally be retained for up to 12 months, unless a longer period is reasonably necessary.
Information relating to clients and immigration matters may be retained for longer where required by applicable legal, regulatory or professional obligations.
When information is no longer required, we will take reasonable steps to securely delete or dispose of it.
- Keeping Your Information Secure
We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
- Your Data Protection Rights
Subject to applicable legal conditions and exemptions, you may have the right to:
- Request access to your personal information;
- Request correction of inaccurate or incomplete information;
- Request erasure of your information;
- Request restriction of processing;
- Object to certain processing;
- Request portability of your information where applicable; and
- Withdraw consent where processing is based on consent.
To exercise your rights, contact:
info@politrack.co.uk
We may need to verify your identity before dealing with your request.
- Complaints
If you have concerns about how we process your personal information, please contact us first:
Email: info@politrack.co.uk
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal and regulatory requirements.
The latest version will always be published on this page.
Politrack Immigration Advice Services
Email: info@politrack.co.uk
Telephone: +44 7492 949614
Website: politrack.co.uk